1. The consumer is entitled to a full refund within a 28 day period of the date their order is Delivered.
2. Any items returned must be received in the same condition and unworn as they would have been sold with their tags still in-situ. Any items worn or in any other condition than that they were sold in, will not be refunded (unless arranged otherwise).
3. If the items are faulty when the consumer receives them, the consumer must notify Funky Bear Children’s wear via the ‘contact us‘ section of the website. You, as the consumer, are responsible for checking the item upon receipt, to ensure it is in satisfactory condition upon arrival to the consumer with no faults. Upon receipt of supplied faulty goods Funky bear Children’s wear will accept return of the item/s. We accept no responsibility for any damage through wear and tear. , we will refund only at the standard delivery rate not next day costs. We are not held responsible for any postal costs incurred from the returning of any items. It is your responsibility to read the item details. Sometimes lighting and detail can be missed in the item photographs and please allow for this.
4. If an item has been worn and any faults are noted after wearing, it is at Funky Bear children’s wear discretion to refund for worn items and the consumer is responsible for the returns of any worn items, costs of this postal type will not be refunded by Funky Bear Children’s wear.
5. It is recommended that recorded delivery be used, as proof of postage is not proof of receipt. Any returns lost in the mail service are not the responsibility or liability of Funky bear children’s wear.
6. If the consumer is using a payment method such as an e-cheque etc. the purchased item will not be dispatched until the payment has cleared.
7. Return address : 78 Osprey Road, Biggleswade, Bedfordshire SG18 8HE. Returned orders must have the order number enclosed which will be in the confirmation email .please email us at email@example.com or contact us through the website if further details required. confirmation emails will be sent at the time of order being placed and a dispatch email will be sent at time of shipping.
8. We reserve the right to cancel any part of an order and refund all orders at our discretion.
9. Alternatives will not be sent in the event of an item becoming out of stock
10. Sale items are fully refundable if faulty. Sale items are returnable within 7 cooling off days (working days) from the date of receipt.
11. Sale items will not be exchanged for alternate items. All full price exchange items will be re shipped free of charge but we Funky Bear Children’s wear do not accept responsibility for the returns postage on any exchange items unless due to fault.
12. Outfits and all items that contain brooches, pin bows , pin roses and badges are attached to the outfit at the consumers own risk. In young children in particular we advise you remove these attachments or supervise at all times. Alternatively we advise you use a permanent fixation method on the bows and remove the pins. We accept no liability for any injury or damage to the items and to the individuals if these accessories are fastened to the outfits using the brooch pins. It is the consumers responsibility to check that they are satisfied with any brooch/bow pins when receiving the items from Funky Bear Children s Wear
13. Email us at firstname.lastname@example.org to arrange returns and answer queries. We do use social media for advertising and sales but we cannot man these sites 24 hours a day so for a prompt response please email us via our website.
14. It is the consumers responsibility to familiarise yourself with the terms and conditions and are bound to them by making a purchase through the Funky Bear Children’s wear website.
15. Refunds will be issued within 7 days of receipt of the returned items and via the initial methods used.
16. Any outfits with accessories ie necklaces are used at the consumers own risk. We Funky Bear Childrens Wear do not recommend the use of necklaces on small babies or children as if broken can be a choking hazard. By utilising any necklaces you the consumer do so at your own risk and we do not take any responsibility for any incidents occured when used against this warning.